Monday, February 14, 2011

Monitor Your Performance Dashboard

Doctors look at blood pressure, heart rate and temperature. Mechanics look at oil pressure and temperature gauges. Policeman look at their radar guns as you blow by! One might think there's something to monitoring performance.

Research shows that the best way to achieve greater performance is to monitor the numbers. Here's how you do it:

1. Set the appropriate targets
2. Know how you're going to measure them, then measure
3. Review and see how you did

Churches need to monitor their performance. How? They need a basic dashboard. Here's what you monitor:

Relational (small) Groups Attendance: this is a life blood indicator. People need to both know others and be known by others.

Worship Attendance: Keep a running average through the year. Every church planter and minister knows that "if everyone who should have been there was there . . ." but they never will be all there. So count the ones who are!

First time guests: Why? These are your "hot people." They walked into the door of your church, or school, or wherever. They're motivated. They just gave you a blank check to find out who they are, why they came, and what Jesus is doing in their lives. Yeah, you got to know who they are first. How are you going to do that?

Offerings: That probably hurts. Church planters really struggle with asking people for money, so we hide a box in the back and tell people they might drop something in it if they can find it. Blah, blah, blah. You've heard it before. Yet there seems to be something directly connected between our money and our discipleship. Keep a watch on your 52 week average and your per person giving average.

Gains/Losses: People come into churches 4 ways--conversions or biological, transfer-in, or restorations. They leave in 3 ways--reversion, transfer-out or death. That's it. Keep a weekly record of the way people are moving in and out of your church.

This may sound like a lot of work. It actually takes just a few minutes a week with a few key people and a basic recording system. Download the Kairos Weekly Stats Dashboard at our website then train a few people to take care of the numbers and you've got it. Login into our Resources pages and then go to the link above.

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